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Our Staff Make the Difference

At Server Rhino, we believe that our employees are the biggest asset. We are looking for people who want to lead, advance and enhance in our business. We offer challenging opportunities that will allow you to be innovative and creative in your contributions.

We Are Hiring...

Advertising Team
Our advertising team's job is advertisement on forums, search engines, websites and other places where advertising may be appropriate. This is a remote position.

Salary
Since this is a relaxed and very low hour job you get to choose a hosting plan (web hosting or reseller) or we pay per advertisement to be negotiated.

Apply now! Submit a ticket to the administration department today!

Customer Service Representatives

ServerRhino is always looking for motivated Customer Service Representatives.

Responsibilities:

  • Provide courteous and professional technical support to customers and peers
  • Troubleshoot technical issues with regards to operating systems, PC hardware, software, and network connectivity
  • Respond to customer questions in a timely manner
  • Working well with little to no supervision on general duties and providing assistance to networking, sales, support technicians and management as required
  • Escalate technical calls and tickets to the appropriate department
  • Commit to quality in every customer interaction
  • Various other duties as required.

Recommended Qualifications:

  • High School diploma or post secondary education in computer studies complemented with experience in troubleshooting computer and/or network problems
  • Knowledge of Linux Operating Systems such as RedHat, Fedora Core, CentOS, Gentoo, SuSE and/or Debian
  • Fluent in the English language
  • Willing to sign NCA, NDA
  • Knowledge of Windows 2003 and BSD would be an asset
  • Previous technical support experience, either oral or written
  • Capable of working various shifts including weekdays, weekends, mornings, evenings and sometimes statutory holidays
  • Excellent organizational skills
  • Work effectively in a team environment
  • Ability to work independently
  • Strong written and oral communication skills
  • Knowledge of hosting industry and control panels such as cPanel/WHM and Plesk Reloaded would be an asset

If you are a hard worker and the above skill set, we want to talk to you!

Apply now! Submit a ticket to the administration department today!

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