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Contact ServerRhino

We listen and we want to hear from you

ServerRhino values every single client we have. We listen and we want to hear from you. To contact us please email us at one of the email address listed below. If your question is technical in nature please visit our support web site.

Contact Us

Questions? - Any pre-sales questions and billing inquiries should be sent here. E-mail sales from here. - Any support related issues should be sent here. Open a SUPPORT ticket here, (may need to create support desk profile to gain access)

If you believe one of our clients is abusing our servers or you have a spam complaint, please forward as much information as possible (ie: if a spam complaint, full headers of the email) to our abuse department.

HelpDeskOnline Client Portal
We have developed a web site dedicated to answer our customers support questions 24/7/365.

Server Status
You can use this page to check if any of the services on our servers are down as well as uptime. Check now.

Customer Support Tutorials
A great way to get help at your own time and pace.  You can get help on hundreds of issues. Click here.


Administration Office Hours (Sales and Billing ONLY)


Monday - 9:00am to 4:00pm EST (NY)
Tuesday - 9:00am to 4:00pm EST (NY
Wednesday - 9:00am to 4:00pm EST (NY
Thursday - 9:00am to 4:00pm EST (NY
Friday - 9:00am to 4:00pm EST (NY
Saturday - Off..emergency staffing only
Sunday - Off..emergency staffing only



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